Welcome to Ngwenya African Safaris. Your privacy is important to us, and we are committed to protecting it through our compliance with this Privacy Policy. This policy explains the types of information we may collect from you or that you may provide when you visit our website www.ngwenya.travel, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
On this Website
In email, text, and other electronic messages between you and this Website
Through mobile or desktop applications downloaded from this Website that provide non-browser-based interaction
When you interact with our advertising or applications on third-party websites that link to this policy.
Offline or through any other means, including other websites operated by third parties or us
By third parties, including applications or content (including advertising) that may link to or be accessible from our Website.
We may collect several types of information from and about users of our Website, including:
Personal information, such as name, email address, telephone number, nationality, travel preferences, passport details (where required for bookings), or any identifier by which you may be contacted online or offline
Information that does not identify you individually
Information about your internet connection, device, IP address, browser type, and Website usage details
We collect this information:
Directly from you when you complete enquiry forms, booking requests, or contact us
Automatically, as you navigate the Website, including through cookies, web beacons, and tracking technologies
From third parties, such as business partners or service providers involved in fulfilling travel services.
The information we collect is used to:
Present our Website and its content to you
Respond to enquiries and provide travel information, quotations, and itineraries
Process bookings and coordinate travel services with suppliers
Fulfill contractual obligations between you and us
Communicate important updates related to your travel arrangements
Improve our Website, services, and customer experience
Comply with legal, regulatory, and accounting obligations
We may disclose information that does not identify any individual without restriction.
We may disclose personal information that we collect or that you provide:
To trusted suppliers such as accommodation providers, transport operators, guides, and activity partners, where required to deliver travel services
To contractors, service providers, and professional advisors who support our business operations
To fulfil the purpose for which you provided the information
Where required by law or regulatory authorities
We do not sell or trade your personal information.
We may disclose aggregated information about our users and information that does not identify any individual, without restriction. We may disclose personal information that we collect, or you provide, as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties, we use them to support our business.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
We implement reasonable technical and organisational measures to protect your personal information from accidental loss, unauthorised access, misuse, alteration, or disclosure. Access to personal information is restricted to authorised personnel only.
Where access to certain parts of the Website requires login credentials, you are responsible for keeping such information confidential.
In accordance with the Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR), you have the right to:
Access your personal information
Request correction or deletion of your information
Restrict or object to processing
Withdraw consent for marketing communications
Request data portability (where applicable)
To exercise these rights, please contact us using the details below.
Our Website may use cookies and similar technologies to enhance user experience and analyse Website performance. You may disable cookies through your browser settings, although some features of the Website may not function properly as a result.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes constitutes acceptance of the revised policy.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Ngwenya African Safaris, 27 Postma Street, Oakdale, Cape Town, South Africa, Email: [email protected]
Your use of our Website constitutes your agreement to the terms of this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.